This issue can be caused by the following reasons:

1. Printer driver is corrupt.
2. Contents in printer spooler are corrupt.
3. Other incompatible printer drivers conflicts.

To resolve this issue, please try the following steps.

Method 1: Reinstall the installed printers

To reinstall the printers, please refer "How to reinstall a printer".

If the issue persists, go Step2.

Method 2: Reset Spooler

1. Click "Start", type "Services.msc" in the "Start Search" box press "Enter".
2. Double-click "Printer Spooler" in the Services list.
3. Click "Stop" and click "OK".
4. Click "Start", in the "Start Search" box type "%WINDIR%\system32\spool\printers" press "Enter", and delete all files in this folder.
5. Click "Start", in the "Start Search" box type "Services.msc" (without the quotation marks) in the open box and press "Enter".
6. Double-click "Printer Spooler" in the Services list.
7. Click "Start" and click "OK".

Method 3: Isolate each printer drivers and find if any driver is the root cause.

To isolate printer driver, please:

1. Click "Start", type "Print Management" in the "Start Search" box and press "Enter".
2. Click "All Drivers" in the left pane. In the right pane, right-click on one printer driver and choose "Set Driver Isolation"->"Isolated".
3. Start printing job and see if printer spooler crashes. If it still crashes, change the driver isolation of the driver back to "System Default (Shared)". Then continue to isolate the next driver.

Once the issue does not occur after you isolate a driver, the driver should be the root cause of the print spooler crash issue.


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